Scheduled Maintenance

Any scheduled server maintenance or related issues will be posted here in real time.

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Maintenance for DNS Manager, Community, Metadata Service
Scheduled for Tuesday March 12, 2024

THIS IS A SCHEDULED EVENT Mar 12, 13:30 - 15:30 UTC

Jan 26, 16:39 UTC
Scheduled - We will be performing maintenance on DNS Manager, starting at 13:30 UTC on Mar 12th, expected to last two hours (until 15:30 UTC, Mar 12th). During this period, DNS answers will continue to be served by DNS infrastructure, but there is a small possibility that propagation of new DNS zones or changes to existing zones to our resolvers may be delayed by a few minutes. Also during this period, the Linode Community Site is expected to continue to function normally, but there is a small possibility that it becomes unavailable for a few minutes, in which case please revisit after a few minutes. Lastly, the Metadata Service is expected to continue to function normally, but there is a small possibility that it cannot process API requests or otherwise delays actions for a few minutes at a time, in which case, please wait a few minutes and retry.

Maintenance for Cloud Manager, API, CLI, Backups Service, Images, and Linode.com Website
Scheduled for Wednesday March 06, 2024

THIS IS A SCHEDULED EVENT Mar 6, 03:00 - 06:00 UTC

Jan 26, 16:37 UTC
Scheduled - The Linode Cloud Manager, API, CLI, and linode.com will be offline for scheduled maintenance between 03:00 UTC and 06:00 UTC on Wednesday, March 6th, 2024. During this window, running Linodes and related services will not be disrupted, but account management access and Support tickets will be unavailable. The www.linode.com website will also not be reachable during this window.

Additionally, the Linode Image service in all regions will become unavailable starting at 02:00 UTC until 06:00 AM UTC on Wednesday, February 7th, 2024. Image creation and image restoration will not be available during this time.

Please ensure that you complete critical or important jobs in the Cloud Manager or API before the maintenance window. We will update this status page once this event is complete and Linode customers have full access to all Linode services.

Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.

Impacts on Current Linode Customers:
Current Linode customers will not be able to log in to the Cloud Manager, interact with the API, or perform any administrative or management functions. This includes Create, Remove, Boot, Migrate, Back Up, Shut Down, etc.

Impacts on Users Trying to Create Linode Accounts / Awaiting Account Authentication:
While the Linode Cloud Manager is offline during the maintenance period, we are unable to accept requests for new accounts or authenticate accounts for users awaiting full account access.

Thank you for your patience and understanding.

Maintenance for Login, Alerts, Statistics
Scheduled for Tuesday February 27, 2024

THIS IS A SCHEDULED EVENT Feb 27, 14:30 - 16:30 UTC

Jan 19, 20:21 UTC
Scheduled - We will be performing maintenance on Linode subsystems that affect Login, Alerts, and Statistics, starting at 14:30 UTC on Feb 27th, expected to last two hours (until 16:30 UTC, Feb 27th). During this period, it is not expected that any functionality will be interrupted. However, there is a small possibility that, for a few minutes at a time, Linode dashboard statistics and service alerts become delayed or unresponsive before recovering. Additionally, there is a small chance new logins to the Cloud Manager may not complete for a few minutes during this maintenance, and may need to be retried. Active sessions will not be impacted.

Maintenance for Linode Support Ticketing System
Scheduled for Friday February 23, 2024

Feb 23, 03:20 UTC
Completed - The scheduled maintenance has been completed.

Feb 23, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 16, 19:08 UTC
Scheduled - On Thursday, February 22nd, 2024, at 22:00 EST (February 23rd, 2024, at 03:00 UTC), scheduled maintenance will be performed on the Linode Support Ticketing System. Expected downtime for this maintenance will be about 15-20 minutes. This should not impact the ability to access services or utilize Cloud Manager.

Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.

Scheduled Emergency Network Maintenance - EU-West (London)
Scheduled for Thursday February 22, 2024

Feb 22, 23:59 UTC
Completed - The scheduled maintenance has been completed.

Feb 22, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 21, 15:54 UTC
Scheduled - We will be performing an emergency network maintenance in our EU-West (London, UK) data center from 22:00 (UTC) until 23:59 (UTC) on Thursday, February 22nd. While we do not expect any downtime, a brief period of increased latency or packet loss may occur.