Any scheduled server maintenance or related issues will be posted here in real time.
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THIS IS A SCHEDULED EVENT Nov 18, 04:00 - 10:00 UTC Oct 20, 17:20 UTC
Scheduled - On Tuesday November 18 at 04:00 AM UTC, we will be performing maintenance on the border routers of our US-IAD region. While customers may experience brief periods of packet loss or latency during the maintenance window, due to the redundant nature of these systems, we do not expect downtime.
Nov 14, 12:59 UTC Nov 8, 17:08 UTC
Resolved - We haven’t observed any additional connectivity issues in our Mumbai (in-bom-2) and Chennai (in-maa) data centers, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
Monitoring - On November 8 2025, customers using services hosted in our Mumbai (in-bom-2) and Chennai (in-maa) datacenters may have experienced packet loss and connection timeouts due to an issue with a third party transit provider. We are working with the provider to determine the cause of the issue.
We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.
Nov 14, 04:49 UTC Nov 14, 03:51 UTC Nov 14, 03:16 UTC Nov 14, 02:17 UTC Nov 14, 01:11 UTC
Resolved - We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.
Monitoring - We have mitigated the issue affecting the Linode Cloud Manager and API. We will be monitoring this issue to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
Update - We are continuing to work on mitigating this issue. We have restored partial Cloud Manager and API functionality. Operations through the Linode Cloud Manager and API, including LKE operations like auto-scaling, may intermittently hang or fail until service has been fully restored. We will share additional updates as we have more information.
Update - We have identified a service issue affecting the Linode Cloud Manager and API. While we work to resolve this issue, the Linode Cloud Manager and API may be intermittently unavailable across all regions, and operations through the Linode API, including certain Linode Kubernetes Engine (LKE) operations like auto-scaling, may fail.
Customers will be unable to open Akamai Cloud Support tickets while the Linode API remains unavailable. We are actively working to restore normal service and will provide additional updates as we make progress.
Investigating - Our team is investigating an emerging service issue affecting the Linode API. We will share additional updates as we have more information.
Nov 12, 05:00 UTC Nov 12, 03:00 UTC Nov 11, 01:50 UTC Sep 11, 19:18 UTC
Completed - The scheduled maintenance has been completed.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update - We will be undergoing scheduled maintenance during this time.
Scheduled - The Linode Cloud Manager, API, and CLI will be offline for scheduled maintenance between 03:00 UTC and 05:00 UTC on November 12, 2025. During this window, running Linodes and related services will not be disrupted, but account management access and Support tickets will be unavailable.
Please ensure that you complete critical or important jobs in the Cloud Manager or API before the maintenance window. We will update this status page once this event is complete and Linode customers have full access to all Linode services.
Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.
Impacts on Current Linode Customers:
Current Linode customers will not be able to log in to the Cloud Manager, interact with the API, or perform any administrative or management functions. This includes Create, Remove, Boot, Migrate, Back Up, Shut Down, etc.
The scheduled maintenance will impact the Kubernetes API. Dynamic aspects of LKE that rely on the Linode API will also be impacted, to include items such as autoscaling, recycling, rebooting, attaching/detaching PVCs, Node Balancer provisioning, as well as the ability to create new clusters. Cluster nodes and running workloads will not be affected.
Impacts on Users Trying to Create Linode Accounts / Awaiting Account Authentication:
While the Linode Cloud Manager is offline during the maintenance period, we are unable to accept requests for new accounts or authenticate accounts for users awaiting full account access.
Thank you for your patience and understanding.
Nov 12, 00:32 UTC Nov 8, 02:01 UTC Nov 7, 04:15 UTC
Resolved - We were able to mitigate the issues preventing image replication in Newark on Friday November 7th, and the service has continue to function as expected throughout our several days of monitoring. We haven't observed any additional issues with the Image Service and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.
Update - Our team is continuing to investigate a service issue affecting replication and deletion of images in our US-East region. During this time, users may experience issues when attempting delete or replicate an image in Newark.
We will share additional updates as we have more information.
Investigating - Our team has identified an issue affecting the Image Service in the US-East region. At this time, the scope of the issue is isolated to image replication and deletion in Newark only. Images located outside of the Newark region are unable to be replicated into Newark. Additionally, Images stored in the Newark region may not delete successfully. However, Images stored in all regions can still be successfully deployed to Newark and other regions. We will provide an update as soon as a solution is in place.