Any scheduled server maintenance or related issues will be posted here in real time.
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THIS IS A SCHEDULED EVENT Jun 28, 06:30 - 07:30 UTC Jun 23, 16:59 UTC
Scheduled - On Saturday, June 28th at 2:30AM EDT (Saturday, June 28th at 6:30 AM UTC), scheduled maintenance will be performed on the Linode Support Ticketing System. Expected downtime for this maintenance will be about 60 minutes.
This should not impact the ability to access services or utilize Cloud Manager. Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window.
As soon as our Support team regains access, we will answer tickets in the order they are received.
Jun 21, 04:21 UTC Jun 21, 03:15 UTC Jun 21, 02:10 UTC Jun 21, 00:48 UTC
Update - At this time we have been able to identify the cause of the issue affecting the Cloud Manager and API. We will continue monitoring to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
Monitoring - The issue impacting api.linode.com and cloud.linode.com has subsided by 00:40 UTC, June 21, 2025, and there has been no recurrence since. We are actively monitoring this to ensure that the service remains stable while investigating the root cause. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
Update - The issue with sporadic 5xx errors when accessing api.linode.com and cloud.linode.com appears to have remained stable for the past hour. Investigations into the root cause and monitoring for recurrences are ongoing. If you are encountering any issues with your services which you believe may be related to this situation, please open a Support ticket from the Cloud Manager to speak with our Support team.
Investigating - We are currently investigating an issue where 5xx errors are sometimes being triggered when attempting to connect to api.linode.com and cloud.linode.com. As our teams investigate, please open a Support ticket from the Cloud Manager to speak with our Support team.
Jun 20, 16:23 UTC Jun 20, 14:59 UTC Jun 20, 14:37 UTC Jun 20, 13:45 UTC Jun 20, 12:38 UTC
Resolved - We haven’t observed any additional issues with the Block Storage service in US-LAX (Los Angeles), and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
Monitoring - The issue has been identified and a fix has been implemented. We are currently monitoring the situation to ensure stability and will continue to watch for any further issues. Thank you for your patience.
Update - We’re actively investigating this issue and will share additional updates as they become available. We sincerely apologize for any impact this may have and truly appreciate your patience as we work to resolve it.
Update - Our team is investigating a service issue affecting Block Storage in US-LAX (Los Angeles). We are still working to identify the cause, and we will provide an update as soon as we have more information.
Investigating - Our team is investigating an emerging service issue affecting services US-LAX (Los Angeles). We will share additional updates as we have more information.
Jun 20, 15:00 UTC Jun 20, 13:00 UTC Jun 16, 18:18 UTC
Completed - The scheduled maintenance has been completed.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled - The Linode Cloud Manager will undergo scheduled failover testing between 13:00 UTC and 15:00 UTC on June 20, 2025. During this window, the cloud manager service should not be disrupted. We will update this status page if we encounter any unexpected issues.
Jun 18, 03:18 UTC Jun 18, 00:37 UTC
Resolved - We haven’t observed any additional connectivity issues in our US-Central (Dallas) data center, and will now consider this incident resolved.
If you continue to experience problems, please open a Support ticket for assistance.
Monitoring - We became aware of a network performance degradation issue in Dallas, caused by outbound routing problems affecting a small subset of users. The issue occurred between approximately 19:58 UTC and 21:30 UTC on June 17, 2025. Based on current observations, service has returned to normal. Additional details are available on the Akamai Community. We will continue monitoring to ensure the issue has been fully resolved.
If you are still experiencing issues, please open a Support ticket for assistance.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.