Scheduled Maintenance

THIS IS A SCHEDULED EVENT Oct 23, 02:00 - 05:00 UTC

Aug 29, 21:30 UTC
Scheduled - The Linode Cloud Manager, API, and CLI will be offline for scheduled maintenance between 02:00 UTC and 05:00 UTC on Wednesday, October 23rd, 2024. During this window, running Linodes and related services will not be disrupted, but account management access and Support tickets will be unavailable.

Please ensure that you complete critical or important jobs in the Cloud Manager or API before the maintenance window. We will update this status page once this event is complete and Linode customers have full access to all Linode services.

Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.

Impacts on Current Linode Customers:
Current Linode customers will not be able to log in to the Cloud Manager, interact with the API, or perform any administrative or management functions. This includes Create, Remove, Boot, Migrate, Back Up, Shut Down, etc.

The scheduled maintenance will impact the Kubernetes API. Dynamic aspects of LKE that rely on the Linode API will also be impacted, to include items such as autoscaling, recycling, rebooting, attaching/detaching PVCs, Node Balancer provisioning, as well as the ability to create new clusters. Cluster nodes and running workloads will not be affected.

Impacts on Users Trying to Create Linode Accounts / Awaiting Account Authentication:
While the Linode Cloud Manager is offline during the maintenance period, we are unable to accept requests for new accounts or authenticate accounts for users awaiting full account access.

Thank you for your patience and understanding.

Oct 17, 17:30 UTC
Completed - The scheduled maintenance has been completed.

Oct 17, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 15, 19:10 UTC
Scheduled - On Thursday, October 17th, 2024, at 1:00PM EDT (October 17th, 2024, at 17:00 UTC), scheduled maintenance will be performed on the Linode Support Ticketing System.

Expected downtime for this maintenance will be about 20-30 minutes.

This should not impact the ability to access services or utilize Cloud Manager. Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.

Oct 16, 15:28 UTC
Investigating - We will be performing an scheduled network maintenance in our EU-Central (Frankfurt) data center from 23:00 (UTC) on Tuesday October 29th until 02:59 (UTC) on Wednesday October 30th. While we do not expect any downtime, a brief period of increased latency or packet loss may occur.

Oct 15, 02:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 14, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 14, 14:46 UTC
Scheduled - We will be performing an emergency network maintenance in our US-Southeast (Atlanta) data center beginning 14 October 2024 22:00 (UTC) until 15 October 02:00 (UTC). During this time, users with resources in the US-Southeast (Atlanta) region may experience intermittent issues when attempting to take actions like creating, updating, and deleting resources within this region.

Oct 10, 17:30 UTC
Completed - The scheduled maintenance has been completed.

Oct 10, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 7, 17:13 UTC
Scheduled - On Thursday, October 10th, 2024, at 1:00pm EDT (October 10th, 2024, at 17:00 UTC), scheduled maintenance will be performed on the Linode Support Ticketing System.

Expected downtime for this maintenance will be about 20-30 minutes.

This should not impact the ability to access services or utilize Cloud Manager. Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.