Scheduled Maintenance

THIS IS A SCHEDULED EVENT Apr 13, 13:00 - 15:00 UTC

Mar 29, 19:35 UTC
Scheduled - We will be performing scheduled maintenance on the Backups service in Tokyo on April 13th from 13:00 to 15:00 UTC. During this time, some backups, restores, and snapshots will be unavailable.

Mar 25, 07:02 UTC
Resolved - At this time we have been able to correct the issues affecting connectivity in our US-Central (Dallas) data center. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.

Mar 25, 02:05 UTC
Monitoring - Connectivity to the Dallas datacenter has been restored. We are monitoring for any further connection issues, and investigating the root cause of the disruptions.

Mar 25, 00:41 UTC
Investigating - Our team is investigating an issue affecting connectivity in our Dallas data center During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.

Mar 23, 12:42 UTC
Resolved - This incident has been resolved. If you still continue to experience issues please open a Support ticket for assistance.

Mar 23, 04:48 UTC
Update - We have resolved the cluster monitoring issue, however as checks are continuing to update you may still see your cluster display a failed status as the updates propagate. If you are encountering any issues connecting to your cluster please reach out to our support team for assistance.

Mar 23, 04:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Mar 23, 02:40 UTC
Update - We are continuing to work on a fix for this issue.

Mar 23, 01:16 UTC
Identified - The issue has been identified and a fix is being implemented.

Mar 23, 00:11 UTC
Investigating - Our team is investigating a service issue affecting the Managed Databases service. During this time, users may experience issues when attempting to connect to or provision these systems.

We will share additional updates as we have more information.

Mar 16, 15:00 UTC
Completed - The scheduled maintenance has been completed.

Mar 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 9, 16:58 UTC
Scheduled - We will be performing a scheduled network maintenance in our CA-Central (Toronto) data center from 12:00 (UTC) until 15:00 (UTC) on Thursday, March 16, 2023. While we do not expect any downtime, a brief period of increased latency or packet loss may occur.

Mar 14, 17:01 UTC
Resolved - At this time we haven't observed any additional issues, and are now considering this matter resolved. If you continue to experience connection issues please open a Support ticket for assistance.

Mar 14, 16:24 UTC
Update - At this time, we are continuing to monitor to ensure that the situation remains stable. If you are still experiencing issues, please open a Support ticket for assistance.

Mar 14, 14:14 UTC
Monitoring - At this time we have been able to correct the issues affecting the completion of administrative functions across the affected hosts in all data centers. We will be monitoring this to ensure that the situation remains stable. If you are still experiencing issues, please open a Support ticket for assistance.

Mar 14, 13:04 UTC
Update - At this time, the scope of this issue has been identified as affecting a small subset of hosts across all data centers. This may impact the ability for administrative functions (Create, Remove, Boot, Migrate, Back Up, Shut Down, etc.) to complete. We will continue to provide updates as this progresses.

Mar 14, 11:27 UTC
Update - Our team has taken initial action to mitigate this issue and are actively working to ensure this fix addresses the issue completely. Customers may continue to see requests to deploy or update services in Mumbai take longer than expected to complete at this time. We will provide additional updates as soon as we have more information.

Mar 14, 09:57 UTC
Update - Our team is continuing to work on implementing a fix to address this issue. Customers may continue to see requests to deploy or update services in Mumbai take longer than expected to complete. We will provide additional updates as soon as the solution is in place.

Mar 14, 09:07 UTC
Identified - Our team has identified an issue impacting the ability for customers to deploy or make changes to services in our Mumbai Data Center. At this time customer requests may take longer to process and complete than expected. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.