Any scheduled server maintenance or related issues will be posted here in real time.
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THIS IS A SCHEDULED EVENT Oct 23, 02:00 - 05:00 UTC Aug 29, 21:30 UTC
Scheduled - The Linode Cloud Manager, API, and CLI will be offline for scheduled maintenance between 02:00 UTC and 05:00 UTC on Wednesday, October 23rd, 2024. During this window, running Linodes and related services will not be disrupted, but account management access and Support tickets will be unavailable.
Please ensure that you complete critical or important jobs in the Cloud Manager or API before the maintenance window. We will update this status page once this event is complete and Linode customers have full access to all Linode services.
Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.
Impacts on Current Linode Customers:
Current Linode customers will not be able to log in to the Cloud Manager, interact with the API, or perform any administrative or management functions. This includes Create, Remove, Boot, Migrate, Back Up, Shut Down, etc.
The scheduled maintenance will impact the Kubernetes API. Dynamic aspects of LKE that rely on the Linode API will also be impacted, to include items such as autoscaling, recycling, rebooting, attaching/detaching PVCs, Node Balancer provisioning, as well as the ability to create new clusters. Cluster nodes and running workloads will not be affected.
Impacts on Users Trying to Create Linode Accounts / Awaiting Account Authentication:
While the Linode Cloud Manager is offline during the maintenance period, we are unable to accept requests for new accounts or authenticate accounts for users awaiting full account access.
Thank you for your patience and understanding.
THIS IS A SCHEDULED EVENT Sep 18, 02:00 - 05:00 UTC Aug 29, 21:25 UTC
Scheduled - The Linode Cloud Manager, API, and CLI will be offline for scheduled maintenance between 02:00 UTC and 05:00 UTC on Wednesday, September 18th, 2024. During this window, running Linodes and related services will not be disrupted, but account management access and Support tickets will be unavailable.
Please ensure that you complete critical or important jobs in the Cloud Manager or API before the maintenance window. We will update this status page once this event is complete and Linode customers have full access to all Linode services.
Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.
Impacts on Current Linode Customers:
Current Linode customers will not be able to log in to the Cloud Manager, interact with the API, or perform any administrative or management functions. This includes Create, Remove, Boot, Migrate, Back Up, Shut Down, etc.
The scheduled maintenance will impact the Kubernetes API. Dynamic aspects of LKE that rely on the Linode API will also be impacted, to include items such as autoscaling, recycling, rebooting, attaching/detaching PVCs, Node Balancer provisioning, as well as the ability to create new clusters. Cluster nodes and running workloads will not be affected.
Impacts on Users Trying to Create Linode Accounts / Awaiting Account Authentication:
While the Linode Cloud Manager is offline during the maintenance period, we are unable to accept requests for new accounts or authenticate accounts for users awaiting full account access.
Thank you for your patience and understanding.
Sep 13, 18:36 UTC Sep 4, 15:36 UTC Sep 3, 23:42 UTC
Resolved - After monitoring the issue for several days, we have not observed any recurrence of the login issue affecting the Linode Cloud Community site. Connectivity has remained stable, and we are confident the issue is fully resolved. If you experience any further issues, please open a Support ticket for assistance.
Monitoring - At this time we have been able to correct the issue affecting login to the Linode Cloud Community Site. We will be monitoring this to ensure that connectivity remains stable. If you continue to experience problems, please open a Support ticket for assistance.
Investigating - Our team is currently investigating a login issue impacting the Linode Cloud Community site (https://www.linode.com/community/questions/). During this time, users may be unable to log in to the site using their Cloud Manager accounts. Please note that the Linode Cloud Community site remains accessible in a logged-out state. We are actively working to resolve this issue and will provide further updates as more information becomes available.
Sep 11, 07:51 UTC Sep 5, 23:31 UTC
Resolved - We haven’t observed any additional connectivity issues in our data center, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
Monitoring - We became aware of an issue with Edge Delivery related to an increase in 5XX errors and Video Playback Failure. The issue started at 20:47 UTC on September 5th, 2024.
We can confirm that the issue is now resolved as of 21:19 UTC on September 5th, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Sep 7, 17:49 UTC Sep 7, 14:36 UTC Sep 7, 14:11 UTC Sep 7, 13:48 UTC Sep 7, 13:29 UTC Sep 7, 11:31 UTC Sep 7, 09:07 UTC Sep 7, 07:51 UTC
Resolved - We haven’t observed any additional issues with the Object Storage service, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
Update - We are continuing to monitor for any further issues.
Monitoring - At this time we have been able to correct the issues affecting the Object Storage service. However, customers may experience a few millisecond of latency until recovery completes. We will be monitoring this to ensure that it remains stable. If you continue to experience problems, please open a Support ticket for assistance.
Update - We are continuing to work on a fix for this issue.
Identified - Our team has identified the issue affecting the Object Storage service. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.
Update - We are continuing to investigate this issue and will provide the next update as we make progress.
Update - We are continuing to investigate this issue and will provide the next update as we make progress.
Investigating - Our team is investigating an issue affecting the Object Storage service. During this time, users may experience connection timeouts and errors with this service.