Any scheduled server maintenance or related issues will be posted here in real time.
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THIS IS A SCHEDULED EVENT Dec 9, 05:00 - 11:00 UTC Nov 19, 18:09 UTC
Scheduled - On Tuesday, December 9th, at approximately 05:00 AM UTC, we will be performing maintenance on the border routers in the US-IAD region to complete an upgrade. This upgrade will help reduce bottlenecks and allow for greater capacity across the region.
Due to the redundant nature of these systems, we do not expect downtime during this maintenance. While not expected, customers may experience brief periods of packet loss or latency during the maintenance window. The duration of this maintenance may last up to 6 hours.
Dec 5, 22:55 UTC Dec 5, 17:48 UTC
Resolved - After further investigation it was determined that this issue is not causing any customer impact or service disruption, we apologize for the confusion.
Investigating - Our team is investigating an emerging service issue affecting Object Storage in it-mil (Milan, Italy). We will share additional updates as we have more information.
Dec 5, 00:40 UTC Dec 4, 20:14 UTC Dec 4, 19:12 UTC Dec 4, 18:50 UTC Dec 4, 17:43 UTC
Resolved - We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.
Update - There was a recurrence from 19:28 UTC to 19:42 UTC because our third party experienced issues again while working on their end. We can confirm the issue is no longer happening at this moment. We are continuing to monitor for any further issues.
Monitoring - At this time we have been able to confirm the issue affecting the Cloud Manager and API was related to a vendor having issues on their side, these issues have been fixed on their end and our services are back on line as of 18:55 UTC. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
Update - We are continuing to investigate this issue.
Investigating - Our team is investigating a service issue affecting the Managed Databases service. During this time, users may experience issues when attempting to configure, update, provision, and view Managed Databases via the Cloud Manager or Linode API. Existing Managed Database cluster operations are not affected.
We will share additional updates as we have more information.
Dec 4, 09:00 UTC Dec 4, 06:00 UTC Dec 3, 21:36 UTC Dec 3, 15:32 UTC
Completed - The scheduled maintenance has been completed.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update - We will be undergoing scheduled maintenance during this time.
Scheduled - The Linode API will be undergoing scheduled maintenance during this time. We will be monitoring this to ensure that the service is stable. If you experience issues, open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
Dec 4, 20:51 UTC Dec 3, 16:48 UTC Dec 3, 15:15 UTC
Update - We are continuing to work on a fix for this issue, and we will provide an update as soon as the solution is in place.
Identified - Our team has identified the issue affecting booting up GPU and VPU plans. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.
Investigating - Our team is investigating an emerging service issue affecting booting up GPU plans. We will share additional updates as we have more information.