Scheduled Maintenance

Any scheduled server maintenance or related issues will be posted here in real time.

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Scheduled Network Maintenance - EU-West (London)
Scheduled for Thursday August 18, 2022

THIS IS A SCHEDULED EVENT Aug 18, 23:00 UTC  -  Aug 19, 02:00 UTC

Aug 4, 15:05 UTC
Scheduled - We will be performing a network maintenance in our EU-West (London) data center on Thursday, August 18, 2022 at 23:00 (UTC) lasting three hours. While we do not expect any downtime, a brief period of increased latency or packet loss may occur.

Service Issue - Cloud Manager and API
Scheduled for Monday August 08, 2022

Aug 8, 22:10 UTC
Identified - Our team has identified the issue affecting the Cloud Manager and API that is preventing users from accessing open Support tickets. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place. In the meantime, if you are experiencing an urgent issue and are awaiting a response on an opened ticket, we recommend calling the Linode Support line at:

U.S. 855-454-6633
Global +1-609-380-7100

Scheduled Network Maintenance - EU-Central (Frankfurt)
Scheduled for Thursday August 04, 2022

Aug 4, 23:54 UTC
Completed - The scheduled maintenance has been completed.

Aug 4, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 22, 02:34 UTC
Scheduled - We will be performing a scheduled network maintenance in our EU-Central (Frankfurt) data center from 22:00 (UTC) on Thursday, August 4 until 02:00 (UTC) on Friday, August 5. While we do not expect any downtime, a brief period of increased latency or packet loss may occur.

Connectivity Issues - London and Frankfurt
Scheduled for Wednesday August 03, 2022

Aug 3, 00:36 UTC
Resolved - Connectivity for all services in London and Frankfurt have remained stable and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.

Aug 2, 22:54 UTC
Monitoring - We have corrected the issues affecting connectivity in our London and Frankfurt data centers. We will be monitoring this to ensure that services remain stable. If you are still experiencing issues, please open a Support ticket for assistance.

Aug 2, 21:57 UTC
Identified - We’ve identified the cause of this incident as a power issue and are working with our data center partner in London to restore normal connectivity as soon as possible.

Aug 2, 21:46 UTC
Update - We are continuing to investigate this issue.

Aug 2, 21:36 UTC
Investigating - Our team is investigating a connectivity issue in our London data center. During this time, users may experience connection timeouts and errors for all services deployed in this data center. Additionally, users may experience connection timeouts and errors for some services in our Frankfurt data center. We will share additional updates as we have more information.

Emergency Network Maintenance - EU-West (London)
Scheduled for Wednesday August 03, 2022

Aug 3, 00:28 UTC
Completed - The scheduled maintenance was completed ahead of schedule due in part to the service outage that coincided with it

Aug 2, 23:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 2, 14:17 UTC
Scheduled - We will be performing an emergency network maintenance in our EU-West (London) data center from Tuesday, August 2nd 23:00 (UTC) until Wednesday, August 3rd 01:00 (UTC). We do not expect any downtime during this maintenance.