Scheduled Maintenance

Any scheduled server maintenance or related issues will be posted here in real time.

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Scheduled Network Maintenance - London
Scheduled for Friday January 05, 2018

Dec 4, 18:46 UTC
Scheduled - We will be performing a code upgrade on a switch pair in London on Friday, January 5 at 12:00 UTC. We do not expect any downtime during this maintenance, however, a brief period of packet loss or increased latency may be observed.

Issues Answering Support Tickets and Phone Calls
Scheduled for Thursday December 14, 2017

Dec 14, 10:34 UTC
Resolved - We have not experienced any additional issues, so we will consider this resolved. Please feel free to give us a call if you have any questions or concerns. If you are still unable to reach our Customer Support Team by phone, please feel free to send an email to support@linode.com or open a support ticket with us via the Linode Manager.

Dec 14, 08:22 UTC
Monitoring - Our phones are back up and connectivity to our ticketing system has been restored. We will update this page if any further issues arise.

Dec 14, 07:31 UTC
Investigating - We are currently experiencing connectivity issues with our phones and ticketing system. This is actively being investigated, and we will have an update shortly once the issue has been identified. If you are trying to call the Support phone line, your patience is very much appreciated.

Issues Answering Support Tickets and Phone Calls
Scheduled for Thursday December 14, 2017

Dec 14, 07:00 UTC
Resolved - Linode Support has not experienced any further issues with our phone or ticketing systems. At this time, we are going to consider this issue resolved.

Dec 14, 06:16 UTC
Monitoring - Our phones are back up and connectivity to our ticketing system has been restored. We will update this page if any further issues arise.

Dec 14, 06:05 UTC
Investigating - We are currently experiencing connectivity issues with our phones and ticketing system. This is actively being investigated, and we will have an update shortly once the issue has been identified. If you are trying to call the support phone line, your patience is very much appreciated.

Connectivity Issues - Singapore
Scheduled for Friday December 08, 2017

Dec 8, 14:36 UTC
Resolved - Because we have not experienced additional connectivity issues affecting our Singapore data center, this matter is now resolved.
If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.

Dec 8, 10:48 UTC
Monitoring - We have been able to correct the connectivity issues affecting our Singapore data center. We will be monitoring this issue to ensure connectivity remains stable. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.

Dec 8, 10:05 UTC
Identified - At this time we have identified the connectivity issues affecting our Singapore data center, and our team is working as quickly as possible to have full connectivity restored. We will provide additional updates as they develop.

Dec 8, 08:15 UTC
Investigating - We are aware of connectivity issues affecting Linodes in our Singapore data center and are currently investigating. We will continue to provide additional updates as this incident develops.

Service Issue - Lish, Weblish, Glish
Scheduled for Sunday December 03, 2017

Dec 3, 14:19 UTC
Resolved - We've fully resolved the issues affecting Lish, Weblish, and Glish for all hosts. If you are continuing to experience any issues using Lish, Glish, or Weblish, please reach out to our Customer Support Team for assistance.

Dec 3, 13:07 UTC
Update - We've restored Lish, Weblish, and Glish functionality to all but a single host. We expect to have this fully resolved soon and will continue to post updates going forward.

Dec 3, 10:50 UTC
Update - We are continuing to work towards getting the issues affecting Lish, Weblish, and Glish resolved. We will continue to post updates going forward.

Dec 3, 09:18 UTC
Identified - Our team has identified the issues with Lish, Weblish, and Glish. We are working towards correcting this and we will provide updates as we move forward.

Dec 3, 07:18 UTC
Investigating - We are currently experiencing a service issue with Lish, Weblish, and Glish. Our team is investigating this issue and we will provide updates as we obtain additional information.