Scheduled Maintenance

Any scheduled server maintenance or related issues will be posted here in real time.

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Service Issue - Managed Databases
Scheduled for Thursday November 24, 2022

Nov 24, 02:18 UTC
Resolved - At this time, we have determined that the Managed Database service is stable and operating normally. If you are still experiencing issues with the Managed Database service, please open a Support ticket, call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

Nov 22, 22:17 UTC
Update - At this time, our team has corrected the issues affecting the Managed Database service. Due to the potential for reoccurrence during upcoming maintenance, we will be monitoring closely to ensure that the service remains stable. If you are still experiencing issues, please open a Support ticket, call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

Nov 22, 20:24 UTC
Update - At this time we are working to correct the issue affecting the Managed Database service. We will provide an update here once we have more information to share.

Nov 22, 18:18 UTC
Update - We continue to work on resolving the issue affecting our Managed Database service. We will provide updates here as they become available.

Nov 22, 17:01 UTC
Update - We are continuing to address the root cause of the issues identified with our Managed Database service. We will provide further information on this page as it becomes available.

Nov 22, 15:47 UTC
Update - We are continuing to investigate this issue and will provide an update as soon as more information is available.

Nov 22, 14:43 UTC
Identified - We've identified a networking issue that has caused clusters to report as "failed". Customers should still be able to access their clusters normally at this time, however they will be unable to access the root password from Cloud Manager, update Access Control Lists, or create new clusters.

Nov 22, 12:56 UTC
Update - We are continuing to investigate ongoing issues with Managed Databases, and will provide updates once we have more information.

Nov 22, 11:21 UTC
Investigating - We are investigating reports of failed Managed Database Clusters. Customers may experience connectivity issues or see the status of their cluster change to "Failed" or "Degraded" during this time.

Service Issue - Cloud Manager and API
Scheduled for Wednesday November 23, 2022

Nov 23, 10:51 UTC
Resolved - The fix has been confirmed and this incident is now considered resolved. If you continue to experience problems, please open a Support ticket for assistance.

Nov 23, 09:41 UTC
Monitoring - At this time we have been able to correct the issue affecting the Cloud Manager and API. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.).

Nov 23, 08:18 UTC
Investigating - Our team is investigating a service issue affecting the Linode Cloud Manager and API. This is related to the emergency maintenance in US-Central (Dallas):
- https://status.linode.com/incidents/m1b4vtcch94n

During this time, some users may experience issues when attempting to reach Cloud Manager and the API. We will share additional updates as we have more information.

Emergency Network Maintenance - US-Central (Dallas)
Scheduled for Wednesday November 23, 2022

Nov 23, 10:00 UTC
Completed - The scheduled maintenance has been completed.

Nov 23, 08:10 UTC
Update - Our engineers are continuing to work on our scheduled emergency maintenance. Customers in the US-Central (Dallas) data center may see increased latency or packet loss during this maintenance. We will continue to monitor and provide updates as they become available.

Nov 23, 06:59 UTC
Update - Our Engineers are currently working on our scheduled emergency maintenance. As indicated previously, during this service-affecting maintenance, customers in our US-Central (Dallas) Data Center may see an increased chance of increased latency or packet loss. We will continue to monitor and provide updates as necessary.

Nov 23, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 22, 14:36 UTC
Scheduled - We will be performing an emergency service-affecting network maintenance in our US-Central (Dallas) data center from 00:00 (CST) until 04:00 (CST) on Wednesday, November 23rd. This maintenance is to address issues identified from the incident that occurred earlier today at our US-Central (Dallas) Data Center. At this time, we believe the root cause is isolated to a single redundant switch pair. During this service-affecting maintenance, customers may see an increased chance of increased latency or packet loss.

Connectivity Issue - Dallas
Scheduled for Tuesday November 22, 2022

Nov 22, 17:02 UTC
Resolved - We haven’t observed any additional connectivity issues, and will now consider this incident resolved. Please reference Emergency Network Maintenance - US-Central (Dallas) for further updates. After we have completed maintenance and have more information, we will provide a detailed post-mortem for this incident.

Nov 22, 14:46 UTC
Monitoring - At this time, connectivity remains stable and we are continuing to monitor for any additional issues. Further maintenance is necessary to fully resolve this issue. For more information about the upcoming maintenance, please reference Emergency Network Maintenance - US-Central (Dallas).

Nov 22, 13:54 UTC
Identified - Our engineers have completed emergency maintenance in Dallas and connectivity is currently stable. We will be performing additional maintenance to fully resolve this issue. A timeline for this maintenance will be communicated in a separate post.

Nov 22, 12:14 UTC
Update - Our Engineers are still performing emergency maintenance in Dallas within our routing environment. We will provide additional updates as soon as possible.

Nov 22, 11:02 UTC
Update - Our Engineers will be performing emergency maintenance within our routing environment to address the connection issues observed in our Dallas Data Center. During this time some customers may observe additional networking traffic issues.

Nov 22, 10:00 UTC
Update - We are continuing to investigate this issue.

Nov 22, 08:52 UTC
Update - We are continuing to investigate this issue.

Nov 22, 07:52 UTC
Update - We are continuing to investigate the connectivity issue affecting our Dallas data center. We will provide additional updates as soon as possible.

Nov 22, 06:49 UTC
Update - We are continuing to investigate this issue.

Nov 22, 05:42 UTC
Investigating - We have identified connectivity issues affecting our Dallas data center. Our team is working as quickly as possible to have connectivity restored. We will provide additional updates as the situation develops.

Scheduled Network Maintenance - AP-Southeast (Sydney)
Scheduled for Friday November 18, 2022

Nov 18, 17:00 UTC
Completed - The scheduled maintenance has been completed.

Nov 18, 15:57 UTC
Update - The scheduled network maintenance has been extended for 4 hours with an ending time of 23:00 UTC.

Nov 18, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 3, 13:59 UTC
Scheduled - We will be performing a scheduled network maintenance in our AP-Southeast (Sydney) data center at 13:00 (UTC) on Friday, November 18 for a duration of four hours. During this maintenance window, there may be short periods of increased latency performing actions such as booting or rebooting Linodes in the Sydney data center.