Scheduled Maintenance

Any scheduled server maintenance or related issues will be posted here in real time.

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Scheduled Network Maintenance
Scheduled for Friday March 13, 2020

Mar 13, 17:00 UTC
Completed - The scheduled maintenance has been completed.

Mar 13, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 12, 16:44 UTC
Scheduled - We will be performing network updates in our AP-South (Singapore) and AP-Northeast-2 (Tokyo 2) data centers on Friday March 13th from 16:00 UTC until 17:00 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Connectivity issues - Cloud Manager
Scheduled for Friday March 13, 2020

Mar 13, 13:24 UTC
Resolved - We haven't observed any additional issues with the Cloud Manager and will now consider this incident resolved. If you are still experiencing issues, please contact our Customer Support Team for assistance.

Mar 13, 12:25 UTC
Monitoring - We have taken action to correct the issues affecting the Cloud Manager and will be monitoring this situation to ensure connectivity remains stable.

Mar 13, 11:36 UTC
Investigating - We are currently experiencing issues affecting the Cloud Manager. Our team is investigating this issue and we will provide updates as we obtain additional information.

Scheduled Network Maintenance
Scheduled for Friday March 13, 2020

Mar 13, 04:00 UTC
Completed - The scheduled maintenance has been completed.

Mar 13, 02:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 12, 16:39 UTC
Scheduled - We will be performing network updates in our US-East (Newark), US-Central (Dallas), US-West (Fremont), US-Southeast (Atlanta), EU-West (London), and EU-Central (Frankfurt) data centers on Friday March 13th from 02:00 UTC until 04:00 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Scheduled Network Maintenance - EU-West (London)
Scheduled for Thursday March 12, 2020

Mar 12, 01:00 UTC
Completed - The scheduled maintenance has been completed.

Mar 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 5, 16:02 UTC
Scheduled - We will be performing network maintenance on our A side gateway router in the London data center on Thursday March 12th from 00:00 UTC until 01:00 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Scheduled Network Maintenance - Newark
Scheduled for Wednesday March 11, 2020

Mar 11, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Mar 11, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 9, 18:18 UTC
Scheduled - We will be performing network maintenance on our B side router in Newark on Wednesday, March 11th from 04:00 UTC until 06:00 UTC. We do not expect any downtime during this maintenance.