Any scheduled server maintenance or related issues will be posted here in real time.
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Jun 22, 11:24 UTC Jun 5, 19:01 UTC
Resolved - This incident has been resolved.
Investigating - Linode has received several Xen Security Advisories (XSAs) that require us to perform updates to our legacy Xen host servers. In order to apply these updates, hosts and the Linodes running on them must be rebooted. The XSAs will be publicly released by the Xen project team on June 20th at 12:00 UTC. We must complete this maintenance before then.
These security advisories only affect legacy Xen Linodes. KVM Linodes are not affected and do not require a reboot. Any customer that upgrades to KVM prior to the maintenance can avoid it entirely. You can use the “Upgrade to KVM” link in your Linode’s dashboard to move to KVM. More KVM upgrading information can be found here:
https://www.linode.com/docs/platform/kvm-reference
These updates are required to protect the security and safe operations of not only our infrastructure, but yours as well. We understand that a disruption with such limited notice is inconvenient, and we hope you understand that we have no control over the disclosure dates of these XSAs. As such, we must adhere to this strict timeline to ensure the security of both our customers and platform. We strongly recommend you read through our Reboot guide, which will help you prepare your Linode for these reboots. The Reboot guide is available here:
https://www.linode.com/docs/uptime/reboot-survival-guide
Each Linode's maintenance window will be communicated to you via email and will also be visible within the Linode Manager. Unfortunately, unless you’re able to upgrade to KVM, due the logistical demands of this effort your assigned maintenance windows are not changeable and the host reboots are mandatory. All customers with Xen Linodes in our Tokyo 1 facility are strongly encouraged to upgrade and migrate to KVM in our new Tokyo 2 facility.
During the maintenance window, Linode instances will be cleanly shut down while we perform the updates. Your Linode will be inaccessible during this time. A two-hour window is allocated, however the actual downtime should be much less. After the maintenance, each Linode will then be returned to its last state (running or powered off).
Stay tuned for more information.
Jun 16, 21:44 UTC Jun 16, 20:30 UTC Jun 13, 17:05 UTC
Completed - The scheduled maintenance has been completed.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled - On Friday, June 16th, 2017 we will be performing a code upgrade on our core network devices in our Singapore data center. Keeping up to date software improves stability and security for network infrastructure. The maintenance is scheduled to begin at 8:30pm UTC with a 2-hour window to complete the work. We do not expect any downtime, however a brief period of packet loss or increased latency may be observed.
Jun 15, 22:30 UTC Jun 15, 20:30 UTC Jun 12, 19:02 UTC
Completed - The scheduled maintenance has been completed.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled - On Thursday, June 15th, 2017 we will be performing a code upgrade on our core network devices in our Tokyo 2 (Shinagawa, SHG1) data center. Keeping up to date software improves stability and security for network infrastructure. The maintenance is scheduled to begin at 8:30pm UTC with a 2-hour window to complete the work. We do not expect any downtime, however a brief period of packet loss or increased latency may be observed.
Jun 14, 18:00 UTC Jun 14, 17:01 UTC Jun 14, 16:47 UTC
Completed - The scheduled maintenance has been completed.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled - We will be performing emergency network maintenance at 2:00 JST in order to reload a core network switch. We do not expect any downtime, however a brief period of packet loss or increased latency may be observed.
Jun 13, 23:45 UTC Jun 13, 23:00 UTC Jun 12, 13:46 UTC
Completed - The scheduled maintenance has been completed.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled - We will be adding additional capacity between our core routers on Tuesday, June 13 at 23:00 UTC. We do not expect any downtime during this maintenance.