Scheduled Maintenance

Any scheduled server maintenance or related issues will be posted here in real time.

View Server Status

Fiber Maintenance - Newark
Scheduled for Wednesday August 16, 2017

Aug 16, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Aug 16, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 11, 19:02 UTC
Scheduled - On Wednesday, August 16th at 00:00 (GMT-4) we will be performing maintenance on a fiber span from our Newark data center to a remote carrier hotel. During this maintenance, we will be tuning the optical network for increased capacity and resiliency. The maintenance window is scheduled for two hours. This fiber link is redundant, so we do not expect any downtime; However, a brief period of packet loss or increased latency may be observed.

Connectivity Issues - Linode Manager and Linode API
Scheduled for Tuesday August 15, 2017

Aug 15, 23:34 UTC
Resolved - Since we have not experienced further issues with the Linode Manager, API, or Tokyo 2 connectivity, this matter is now resolved.
If you experience any further issues, please reach out to our Customer Support Team for assistance.

Aug 15, 21:26 UTC
Monitoring - At this time we have been able to correct the issues affecting boot and shutdown processes with the Linode Manager and our API. We will be monitoring this issue to ensure these processes remain stable. If you are still experiencing issues with the Linode Manager or our API, please email our Customer Support Team at support@linode.com for assistance.

Aug 15, 20:28 UTC
Investigating - We are currently experiencing issues affecting boot and shutdown processes with the Linode Manager and our API. This issue is primarily affecting Linodes in the Tokyo 2 data center at this time. Our team is investigating this issue and we will provide additional updates as this incident develops.
If you are experiencing issues with your Linode, please email our Customer Support Team at support@linode.com.

Linode Critical Xen Maintenance
Scheduled for Monday August 14, 2017

Aug 14, 11:45 UTC
Resolved - We've successfully completed this maintenance. If you have any additional questions, please reach out to our Support Team.

Aug 1, 20:07 UTC
Investigating - Linode has received several Xen Security Advisories (XSAs) that require us to perform updates to our legacy Xen host servers. In order to apply these updates, hosts and the Linodes running on them must be rebooted. The XSAs will be publicly released by the Xen project team on August 15th. We must complete this maintenance before then.

These security advisories only affect legacy Xen Linodes. KVM Linodes are not affected and do not require a reboot. Any customer that upgrades to KVM prior to the maintenance can avoid it entirely. You can use the “Upgrade to KVM” link in your Linode’s dashboard to move to KVM. More KVM upgrading information can be found here:

https://www.linode.com/docs/platform/kvm-reference

These updates are required to protect the security and safe operations of not only our infrastructure, but yours as well. We understand that a disruption with limited notice is inconvenient, and we hope you understand that we have no control over the disclosure dates of these XSAs. As such, we must adhere to this strict timeline to ensure the security of both our customers and platform. We strongly recommend you read through our reboot guide, which will help you prepare your Linode for these reboots. The reboot guide is available here:

https://www.linode.com/docs/uptime/reboot-survival-guide

Each Linode's maintenance window will be communicated to you via email and will also be visible within the Linode Manager. Unfortunately, unless you’re able to upgrade to KVM, due to the logistical demands of this effort your assigned maintenance windows are not changeable and the host reboots are mandatory. All customers with Xen Linodes in our Tokyo 1 facility are strongly encouraged to upgrade and migrate to KVM in our new Tokyo 2 facility.

During the maintenance window, Linode instances will be cleanly shut down while we perform the updates. Your Linode will be inaccessible during this time. A two-hour window is allocated, however the actual downtime should be much less. After the maintenance, each Linode will then be returned to its last state (running or powered off).

Stay tuned for more information.

Connectivity Issues - Tokyo 1
Scheduled for Monday July 31, 2017

Jul 31, 22:02 UTC
Resolved - Being that we have not experienced additional connectivity issues affecting our Tokyo 1 data center, this matter is now resolved.
If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.

Jul 31, 20:53 UTC
Monitoring - At this time, the Tokyo 1 connectivity issues have subsided. We will continue to monitor for further issues.

Jul 31, 20:26 UTC
Investigating - We are aware of connectivity issues affecting Linodes in our Tokyo 1 data center and are currently investigating. We will continue to provide additional updates as this incident develops.

Connectivity Issues - Linode.com, Linode Manager and Linode API
Scheduled for Friday July 28, 2017

Jul 28, 08:38 UTC
Resolved - We haven't observed any additional issues with Linode.com, the Linode Manager, or our API, and will now consider this incident resolved. If you are still experiencing additional issues, please email our Customer Support Team at support@linode.com for assistance.

Jul 27, 18:27 UTC
Monitoring - At this time we have been able to correct the issues affecting Linode.com, the Linode Manager, and our API. We will be monitoring this issue to ensure that connectivity remains stable. If you are still experiencing connectivity issues with Linode.com, the Linode Manager or our API, please email our Customer Support Team at support@linode.com for assistance.

Jul 27, 17:18 UTC
Investigating - We are currently experiencing connectivity issues affecting Linode.com, the Linode Manager, and our API. Our team is investigating this issue and we will provide additional updates as this incident develops.
If you are experiencing issues with your Linode, please email our Customer Support Team at support@linode.com.