Scheduled Maintenance

Any scheduled server maintenance or related issues will be posted here in real time.

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Maintenance for Cloud Manager, API, CLI, Backups Service, and Images
Scheduled for Tuesday June 04, 2024

THIS IS A SCHEDULED EVENT Jun 4, 02:00 - 05:00 UTC

Apr 23, 18:18 UTC
Scheduled - The Linode Cloud Manager, API, and CLI will be offline for scheduled maintenance between 02:00 UTC and 05:00 UTC on Tuesday, June 4th, 2024. During this window, running Linodes and related services will not be disrupted, but account management access and Support tickets will be unavailable.

Additionally, the Linode Image service in all regions will become unavailable starting at 01:00 UTC until 05:00 UTC on Tuesday, June 4th, 2024. Image creation and image restoration will not be available during this time.

Please ensure that you complete critical or important jobs in the Cloud Manager or API before the maintenance window. We will update this status page once this event is complete and Linode customers have full access to all Linode services.

Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.

Impacts on Current Linode Customers:
Current Linode customers will not be able to log in to the Cloud Manager, interact with the API, or perform any administrative or management functions. This includes Create, Remove, Boot, Migrate, Back Up, Shut Down, etc.

The scheduled maintenance will impact the Kubernetes API. Dynamic aspects of LKE that rely on the Linode API will also be impacted, to include items such as autoscaling, recycling, rebooting, attaching/detaching PVCs, Node Balancer provisioning, as well as the ability to create new clusters. Cluster nodes and running workloads will not be affected.

Impacts on Users Trying to Create Linode Accounts / Awaiting Account Authentication:
While the Linode Cloud Manager is offline during the maintenance period, we are unable to accept requests for new accounts or authenticate accounts for users awaiting full account access.

Thank you for your patience and understanding.

Maintenance for Database Infrastructure
Scheduled for Tuesday May 14, 2024

THIS IS A SCHEDULED EVENT May 14, 02:00 - 03:00 UTC

Apr 23, 18:39 UTC
Scheduled - We will be performing maintenance on our database infrastructure, starting at 02:00 UTC on Tuesday, May 14th, 2024, expected to last 1 hour (until 03:00 UTC, Tuesday, May 14th, 2024). During this period, Cloud Manager and the Linode API should continue to function without interruption, but there is a small possibility that for a few minutes at a time, an action may fail, in which case please retry the action again a few minutes later.

Maintenance for Cloud Manager, API, CLI, Backups Service, and Images
Scheduled for Wednesday May 08, 2024

THIS IS A SCHEDULED EVENT May 8, 02:00 - 05:00 UTC

Apr 23, 18:13 UTC
Scheduled - The Linode Cloud Manager, API, and CLI will be offline for scheduled maintenance between 02:00 UTC and 05:00 UTC on Wednesday, May 8th, 2024. During this window, running Linodes and related services will not be disrupted, but account management access and Support tickets will be unavailable.

Additionally, the Linode Image service in all regions will become unavailable starting at 01:00 UTC until 05:00 UTC on Wednesday, May 8th, 2024. Image creation and image restoration will not be available during this time.

Please ensure that you complete critical or important jobs in the Cloud Manager or API before the maintenance window. We will update this status page once this event is complete and Linode customers have full access to all Linode services.

Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.

Impacts on Current Linode Customers:
Current Linode customers will not be able to log in to the Cloud Manager, interact with the API, or perform any administrative or management functions. This includes Create, Remove, Boot, Migrate, Back Up, Shut Down, etc.

The scheduled maintenance will impact the Kubernetes API. Dynamic aspects of LKE that rely on the Linode API will also be impacted, to include items such as autoscaling, recycling, rebooting, attaching/detaching PVCs, Node Balancer provisioning, as well as the ability to create new clusters. Cluster nodes and running workloads will not be affected.

Impacts on Users Trying to Create Linode Accounts / Awaiting Account Authentication:
While the Linode Cloud Manager is offline during the maintenance period, we are unable to accept requests for new accounts or authenticate accounts for users awaiting full account access.

Thank you for your patience and understanding.

Scheduled Network Maintenance - AP-West (Mumbai)
Scheduled for Wednesday May 01, 2024

THIS IS A SCHEDULED EVENT May 1, 20:00 - 23:00 UTC

Apr 22, 20:27 UTC
Scheduled - We will be performing an emergency network maintenance in our AP-West (Mumbai) data center from 20:00 (UTC) until 23:00 (UTC) on Wednesday, May 1st. While we do not expect any downtime, a brief period of increased latency or packet loss may occur.

Maintenance for Linode Support Ticketing System
Scheduled for Thursday April 25, 2024

Apr 25, 15:00 UTC
Completed - The scheduled maintenance has been completed.

Apr 25, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 25, 12:59 UTC
Scheduled - On Thursday, April 25th, 2024, at 10:30 EST (April 25th, 2024, at 14:30 UTC), scheduled maintenance will be performed on the Linode Support Ticketing System. Expected downtime for this maintenance will be about 30 minutes. This should not impact the ability to access services or utilize Cloud Manager.

Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.